Chatbots and Cognitive Procurement…
How do you feel about bots? Do they scare you? Do you hate them? Do you think they’ll take your job (for some of you I think they might)? Or are you thrilled at their potential to reimagine the way we work and live?
These are all great questions, Jordan Early! As far as I am concerned, like you, I would use the word “exciting.”
Endless possibilities, new capabilities… the convergence of several technologies makes what looked impossible a few years ago now possible. In Procurement and many other areas!
Obviously, there is a lot of enthusiasm at the moment on “bots” and conversational user interfaces; here on Medium or Twitter. Past the “wow” & “hype” effect, the challenge is to implement it right. Right = to create value to the users!
In a follow-up to the article above, I have included several links to other stories on Medium that are worth reading:
